NPTEL Soft Skills Week 4 Assignment Answers July 2023

SOFT SKILLS WEEK 4 ASSIGNMENT ANSWERS 2023:- In this post, We have provided answers of NPTEL Soft Skills Assignment 4. We provided answers here only for reference. Plz, do your assignment at your own knowledge.

NPTEL Soft Skills Week 4 Assignment Answers 2023

Q1. ________ is one of the five C’s that hampers the right attitude of communication.

Counselling
Contending

Answer:- b

Q2. Who said it about culture and communication, ‘Culture is a code…. Communication requires coding and symbols that must be learned and shared”? ____.

• Matthew Arnold in ‘Culture and Anarchy’
• Alfred Smith in ‘Communication and Culture’

Answer:- b

Q3. BATNA, WATNA and ZOPA are related to _ skills.

• Negotiation
• Social

Answer:- For Answer Click Here

Q4. The most acknowledged style for a successful negotiation is .

• Purple
• Red

Answer:- 

Q5. People from _____ use poetic language in dealing with the customer.

• North-America
• Arabs

Answer:- For Answer Click Here

Q6. We should move from ethno-centrism to .

• Ethno-relativism
• Euro-centrism

Answer:- 

Q7. What is the full form of BATNA?

• Best Agreement Technique for negotiation and Agreement
• Best Arrangement Technique for negotiation and adoption
• Best Alternative to a Negotiated Agreement
• Best Acquisition Technique for Navigation and Advancement

Answer:- For Answer Click Here

Q8. What does organizational communication represent?

• Feedback
• Replication
• Transmission
• All of the above

Answer:- 

Q9. Which among the following is not an element of culture?
Ritual
Identity
Language
Diplomacy

Answer:- For Answer Click Here

Q10. On the negotiating table you should __.
strictly follow the planning that you made before the negotiation
be prepared for the unprepared condition
ask the negotiator to cancel the negotiation
all of the above

Answer:- 

Q11. If you find that a deadlock during the negotiation, then how will you handle it?
I will become confrontational
I will explain the consequences.
I will use the ethical aspect of the agreement.
Both B&C

Answer:- For Answer Click Here

Q12. Why does learning about cultures becomes essential for a professional in an
organization?
It deviates the professional from the given target.
It helps in planning different strategies for different communities.
It helps to understand the heterogeneity of different social groups.
None of the above

Answer:- 

Q13. Which among the following are not true about culture?

• Culture represents identity and other social discrimination.
• People belonging to low cultural contexts are supposedly rational.
• Cultural studies can be ignored as it does not impact the handling of customer directly.
• Becoming cross cultural means denying the dynamic aspect of culture.

Answer:- For Answer Click Here

NPTEL Soft Skills Week 4 Assignment Answers July 2022

Given below are some statements based on video lectures. Identify them and write (T) against True and (F) against False statements.  07

1. Emphasis on facts and figures play a very crucial role in negotiation. 

a. True
b. False

Answer:- a

2. When we reach an agreement during the negotiation, we should emphasize the other party’s benefit.

a. True
b. False

Answer:- a

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3. Phonetic sound of 8 is most fortuitous of numbers auguring prosperity.                       

a. True
b. False

Answer:- a

4. NAFTA stands for North American Foreign Trade Agreement.

a. True
b. False

Answer:- b

5. People of high context cultures seldom put more stress on non-verbal communication.

a. True
b. False

Answer:- a

6. Allowing the discussion to go long is one of the critical factors in negotiation.

a. True
b. False

Answer:- b

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7. As a negotiator, one must be aggressive throughout without bothering about the other party’s interests.

a. True
b. False

Answer:- b

II. Given below are multiple-choice questions having four options. Select the most suitable option as your answer.        (08)

8. Which of the following is not an ingredient of self-actualization needs according to Maslow’s theory of human needs?

a. Morality
b. Creativity
c. Shelter
d. Property

Answer:- c

9. Which of the following is the proper way to say “NO” in Japan?

a. Shaking heads back and forth
b. Nodding up and down
c. Raising their chin
d. Moving their right hands

Answer:- d

10. Which of the following is not accurate about the characteristics of culture?

a. Culture norms are logical
b. Cultures are static
c. Culture represents identity and community
d. Culture can be learned

Answer:- b

11. “Let us never try to negotiate out of fear, but let us also not fear to negotiate.” A quote by which famous personality?

a. Winston Churchill
b. John F Kennedy
c. Theodore Roosevelt
d. None of the above

Answer:- b

12. Which of the following is the full form of GATT? 

A. General Association of Trade and Tokens
b. Geneva Agreement on Technology and Trade
c. General Agreement on Tariff and Trade
d. General Association on Trades and Traffic

Answer:- c

13. What is the meaning of “You Attitude” style in business?

a. To believe more in the welfare of the organization.
b. To believe in your own welfare.
c. To convince other parties how they will be benefitted from a deal.
d. None of the above.

Answer:- For Answer Click Here

14. Which of the following is not a strategy to resolve deadlock?

a. To point out no further concessions to be made.
b. To use unethical aspects of the agreement.
c. To explain and emphasize consequences
d. To show sunny side to the other party

Answer:- b

15. Which of the following works significantly while using Persuasion as a critical factor in Negotiation?

a. Agreeing instantly
b. Talking and listening
c. Intimidating throughout
d. Whispering and noting points

Answer:- b

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About Soft Skills

Soft Skills, a buzzword today has attracted the attention of students, professionals and entrepreneurs all over the world.  Employability, is a major concern today, every individual aims at getting coveted jobs.  Employability today is commensurate with proving multiple skills in varied situations in a fast-changing world.  Hence, everyone aspiring for jobs today has to prove one’s mettle in various cases where one requires to be armed with different skills, which, collectively come under Soft Skills.  One may be armed with good competence in one’s subject but one cannot compete with his peer groups unless one has the potential to perform. 

COURSE LAYOUT

• Week 1: Introduction to Soft Skills, Aspects of Soft Skills, Effective Communication Skills, Classification of Communication, Personality Development 
• Week 2: Positive Thinking, Telephonic Communication Skills, Communicating without Words, Paralanguage
• Week 3: Proxemics,  Haptics: The Language of Touch, Meta-communication, Listening Skills, Types of Listening
• Week 4: Negotiation Skills, Culture as Communication, Organizational Communication
• Week 5: Communication Breakdown, Advanced Writing Skills, Principles of Business Writing
• Week 6: Business Letters, Business Letters: Format and Style, Types of Business Letter
• Week 7: Writing Reports, Types of Report, Strategies for Report Writing, Evaluation and Organization of Data
• Week 8: Structure of Report, Report Style, Group Communication Skills
• Week 9: Leadership Skills, Group Discussion, Meeting Management, Adaptability & Work Ethics
• Week 10:Advanced Speaking Skills, Oral Presentation, Speeches & Debates, Combating Nervousness, Patterns & Methods of Presentation, Oral Presentation: Planning & Preparation
• Week 11:Making Effective Presentations, Speeches for Various Occasions, Interviews, Planning & Preparing: Effective Résumé,
• Week 12: Facing Job Interviews, Emotional Intelligence & Critical Thinking, Applied Grammar

CRITERIA TO GET A CERTIFICATE

Average assignment score = 25% of the average of the best 8 assignments out of the total 12 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF THE AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

NPTEL Soft Skills Week 4 Assignment Answers 2021

1. Organizational communication involves the transmission and dissemination of ideas. 

• True 
• False

Answer:- True

2. Forecasting has no space in the functions of communication in an organization. 

• True 
• False

Answer:- False

3. Communication in an organization may flow cross-wise and spiral depending upon the nature of communication. 

• True 
• False

Answer:- False

4. Myth cannot be part of culture. Only scientific temperament can create a culture. 

• True 
• False

Answer:- False

5. Now a days workplaces have become a multicultural workforce. 

• True 
• False

Answer:- True

6. In an organization you should be ready to deal with the transaction of two or more cultures. 

• True 
• False

Answer:- True

7. For a successful negotiation your personal relations ____________ . 

• matters 
• doesn’t matter

Answer:- matters

8. The most acknowledged style for a successful negotiation is _________ . 

• Purple 
• Red

Answer:- Purple

9. Diasporic society migrates from one ___________ to another. 

• City 
• Country

Answer:- Country

10. Exchange of cards and signing docs is a ritual (cultural code) of which country? __________. 

• China 
• Japan

Answer:- Japan

11. We should move from ethno-centrism to ______________. 

• ethno-relativism 
• Euro-centrism

Answer:- ethno-relativism

12. Who said it about culture and communication, “Culture is a code ……………… Communication requires coding and symbols that must be learned and shared”? _____________. 

• Arnold in Culture and Anarchy 
• Alfred Smith in Communication and Culture

Answer:- Alfred Smith in Communication and Culture

13. Negotiation skill is demanded in every profession. What among the following does not come under the process of negotiation? 

• Argument 
• Persuasion 
• The benefit of seller
• only Combing of conflicting positions

Answer:- The benefit of seller

14. What is/are the requisite of negotiation? 

• Competence 
• Authority 
• Discussion 
• Both A & C

Answer:- Both A & C

15. Which one among the following is not a characteristic of a successful negotiation in an organization? 

• Confidence 
• Personal Ambition 
• Appearance 
• Personal Honesty

Answer:- Confidence

16. What is the full form of ZOPA? 

• Zone of Persuasive Area 
• Zone of Persistent Area 
• Zone of Possible Agreement 
• Zone of People’s Association 

Answer:- Zone of Possible Agreement

17. On the negotiating table you should _______. 

• strictly follow the planning that you made before the negotiation. 
• be prepared for the unprepared condition. 
• ask the negotiator to cancel the negotiation. 
• All of the above

Answer:-  be prepared for the unprepared condition.

18. If you find that a deadlock happened during the negotiation, then how will you handle it? 

• I shall become confrontational. 
• I shall explain the consequences. 
• I shall use the ethical aspect of the agreement. 
• Both B & C

Answer:- Both B & C

19. The business style of Mexican is different from others. Which one among the following is true about them? 

• They are rigid. 
• They are direct. 
• They don’t give much importance to words. 
• They are very much intentional.

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20. What does organizational communication represent? 

• Feedback 
• Replication 
• Transmission 
• All of the above

Answer:- visit our youtube channel for answer click here

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SOFT SKILLS WEEK 4 ASSIGNMENT ANSWERS 2021 :- We do not claim 100% surety of answers, these answers are based on our sole knowledge, and by posting these answers we are just trying to help students, so we urge do your assignment on your own.